This Privacy Policy explains what information 4118 collects from players in the Philippines, how that information is used, and the rights you have over your own data. Reading through this page will give you a clear picture of our data practices before you register or use the platform.
Last updated: 2025. This policy applies to all registered players on the 4118 platform in the Philippines.
When you create an account on 4118, we collect the personal details you provide during the registration process, including your full name, date of birth, email address, mobile number, and preferred currency which is Philippine pesos. This information is required to verify that you meet the minimum age requirement of 21 years and to set up a functional account in your name. We also collect your chosen username and password in an encrypted format — we never store passwords in plain text and our team cannot view your password at any time. If you update your profile later, such as changing your contact details or adding a payment method, those updates are recorded and associated with your account. Accurate registration data is essential for processing withdrawals, responding to support queries, and meeting our obligations under applicable Philippine regulations. Providing false or incomplete registration information is a breach of our Terms and Conditions and may result in account suspension. If you have questions about what data is held on your account, the FAQ page explains how to raise a data access request.
As you browse and use the 4118 platform, we automatically collect certain technical and behavioural data to keep the service running smoothly and to improve your experience. This includes your device type, operating system, browser or app version, IP address, session duration, pages visited, bet history, game activity, and any features you interact with during your session. Usage data helps us identify technical issues, optimise the mobile experience for players across the Philippines, and ensure that the platform performs reliably during high-traffic periods such as major PBA or football events. We also use aggregated, anonymised usage data to understand which sports, markets, and game types are most popular among Filipino players, which informs future product decisions. This type of data is not used to build individual marketing profiles or sold to third-party advertisers. Cookies and similar tracking technologies may be used to maintain your session and remember your preferences — these are functional in nature and are not used for cross-site advertising tracking. You can review how to manage cookies through your browser or device settings at any time.
When you make a deposit or request a withdrawal, 4118 collects the transaction details necessary to process that payment, including the payment method used, transaction amount in Philippine pesos, date and time, and a transaction reference. For e-wallet payments such as GCash or Maya, we receive confirmation data from your payment provider but do not store your full account credentials or PIN on our servers. For bank transfers, we collect the account details you provide for withdrawal purposes, and these are stored securely and used only to send funds back to you. All financial data is transmitted over encrypted connections and stored in compliance with applicable data security standards. Transaction records are retained for a period required by Philippine financial regulations and may be reviewed in the event of a dispute, fraud investigation, or regulatory inquiry. We do not accept or process payments from accounts that are not registered in your own name, and any mismatch between payment details and your account identity will trigger a verification review. For guidance on the payment methods available and how transactions are processed, visit the Finance page.
To comply with our obligations under Philippine anti-money laundering and know-your-customer requirements, we may ask you to submit identity verification documents at certain points, such as before processing a large withdrawal or if unusual activity is detected on your account. Acceptable documents typically include a government-issued photo ID such as a Philippine passport, driver's licence, or national ID, along with proof of address such as a utility bill or bank statement issued within the last three months. These documents are reviewed by our verification team and stored securely with access restricted to authorised personnel only. We do not use your identity documents for any purpose beyond account verification and regulatory compliance, and they are not shared with third parties except where legally required or where you have given explicit consent. Once verification is complete, documents are retained for the period required by applicable law and then securely deleted. If your verification is taking longer than expected, the FAQ section covers common queries about the process and timelines. Submitting clear, unaltered copies of your documents will help us complete verification as quickly as possible.
The personal data collected by 4118 is used for a defined set of purposes directly related to operating the platform and serving players in the Philippines. Primary uses include managing your account, processing deposits and withdrawals in Philippine pesos, verifying your identity, delivering customer support, and sending you transactional communications such as account confirmations and security alerts. We may also use your data to enforce our Terms and Conditions, detect and prevent fraud or money laundering, and comply with requests from Philippine regulatory or law enforcement authorities. Where you have opted in, we may use your contact details to notify you of relevant promotions or updates to the platform — you can opt out of marketing communications at any time through your account settings. We do not use automated decision-making or profiling in a way that produces significant legal effects on your account without human review. Your data is never sold, rented, or traded to third-party marketers, and it is not used to build advertising profiles for external platforms. All data use is proportionate to the purpose for which it was collected, in line with the data minimisation principles that guide our approach.
4118 does not sell or share your personal information with third parties for their own marketing purposes. However, there are limited circumstances in which your data may be disclosed to external parties in order to operate the platform or comply with legal obligations. Payment processors and e-wallet providers such as GCash and Maya receive the transaction data necessary to complete deposits and withdrawals you initiate. Identity verification service providers may receive your submitted documents to assist with KYC checks, subject to confidentiality agreements. Where required by Philippine law, court order, or a request from a competent regulatory authority, we may disclose account and transaction records without prior notice to you. If 4118 were to undergo a corporate restructuring, merger, or acquisition, player data may be transferred to the successor entity subject to the same privacy protections described in this policy. All third-party service providers who handle your data on our behalf are bound by data processing agreements that restrict them to using your information only for the specific purpose for which it was shared. We do not transfer your personal data to countries or organisations that do not provide an adequate level of data protection. If you have concerns about a specific data sharing scenario, the FAQ page is the best place to find further clarification.
As a player in the Philippines, you have a number of rights in relation to the personal data that 4118 holds about you, and we are committed to making it straightforward to exercise those rights. You have the right to request a copy of the personal data we hold on your account, to ask us to correct any information that is inaccurate, and to request deletion of your data subject to any legal retention requirements that prevent us from doing so immediately. If you believe your data has been processed in a way that is inconsistent with this policy or applicable Philippine law, you have the right to raise a complaint with the relevant data protection authority. You may withdraw consent to marketing communications at any time without it affecting your ability to use the platform. Requests relating to your personal data should be submitted through the support contact details available on the FAQ page, and we will respond within a reasonable timeframe in accordance with applicable regulations. Where a request requires identity verification before it can be fulfilled, we will let you know promptly what information is needed. We take all data rights requests seriously and will never penalise you for exercising your rights under this policy.
If anything in this Privacy Policy is unclear or you want to know more about how 4118 handles your data as a player in the Philippines, the FAQ section covers the most common questions in plain language. You can also register a new account or log in to review your current data and communication preferences directly.